FAQ Reservations

What happen after I book?

 After we have confirmed you are officially booked,  We will create, organize, and provide everything needed for each service in your package. The final payment is due three days prior to your event. We may be in touch via email with some questions regarding party preferences, but other than the occasional response, you're free to sit back and relax! 

What days and times can I book parties?

 

Parties are booked weekends and weekdays 

Mon-Fri 12:00pm-6:00pm

Saturdays 6:00pm-10pm (Very limited availability)

Sundays 12:00-6:00pm

Contact us for confirmation of weekday availability

How many hours is my party package for?

 

The hours range from 1 hr-2.5 hrs based upon

how many hours is needed to complete all services in that package. Please note that these hours are as needed. Some parties may finish sooner, but most finish right at the maximum hour mark. Remember, this does not include your cake time or gift opening! As a reminder be sure to select a party start and end time for your guests that not only allows the maximum allotted hours needed for our services, but time for any special activities you may have planned as well.

How far in advance should I book my date?

 

Ideally reservations should be made within 1-2 months of the desired party date, however if you are looking into a particular date and it is open, you are more than welcome to book it! Please keep in mind the rush fees may apply with last minute bookings.

Depending on selected Package Upgrades and Guest Count, events may qualify as

"last minute bookings" if booked within 2 weeks of event date.

Where are your events held?

 

We now have a new VIP party room in Tampa FL. that our events are held. However, we offer specific packages at the client's requested location. This may be a home, church, hall, or rented venue/party space.  We also only host events on the first level of multi-story buildings.

If hostesses feel unsafe or are made to feel uncomfortable by clients or client's guests at any time, they maintain the right to refuse service and or leave the premises and all monies will be forfeited.

What does "For Entertainment Purposes Only" mean?

 "For Entertainment Purposes Only" means that all services provided are just that, a form of entertainment. The services are provided to mimic actual spa and beauty services in a fun, safe, and time effecient manner. The experience is what we strive to acheive! 


Deposit and Payment

Are all prices firm? Can I make changes to a package?

 All package prices and package contents/guest counts are firm and can not be changed or substituted. However, you are welcome to customize an existing package by adding services or amenities listed under "Upgrade your Package!" 

How do I pay for my party deposit?

 

A 50% non-refundable deposit is required to secure your party date and time.

Please note your deposit payment will be used towards the total cost of the party. 

We accept party deposit payments using debit/credit card via PayPal Invoice. This payment is processed via PayPal's secure payment gateway. Remember, you DO NOT need to make a PayPal account to use this feature. You may use your debit or any other major credit card to make the payment. If you already have a PayPal account you may log in and pay through your existing account.

The deposit less tax is used towards the total party cost. Parties cancelled forfeit deposit, parties requesting to be rescheduled may be required to submit additional monies.

Is my deposit refundable?

 Your deposit is considered non-refundable. However, your deposit is used towards the total cost of the party. So, the "Remaining Balance" due one week prior to your party will be the Total Cost of the Party minus the Party Deposit. 

Do I have to pay for guests I booked, even if they don't show up?

 Yes. This is because we purchase and transport items for each party in the amounts submitted. The amount of guests listed as your final count and/or listed on your party agreement is how many guests you will be charged for the event.

Payment is due 1 week prior to scheduled party date.

When do I have to pay the remaining balance?

 

The remaining balance must be paid 1 week prior to the party date. If payment is not made by this time, a late fee will be charged of $50.00. Payments may be made using a debit or credit card via Paypal invoice. Credit card fees apply.

No checks will be accepted at any time for any reason.


Day of/Post Party

What do I need to buy/provide for the party?

 

You do not need to purchase or provide anything that pertains to the party package. We will provide everything needed to complete each service. You only need to arrange for the refreshments, cake, favors, and if you choose any major wall or hanging decor. We only require clear access to the party space, hot water, and/or electricity!

*We do offer a Party Favor Package Upgrade as well.*

When will a hostess arrive to set-up?

 Hostess(es) will arrive usually between 1-2 hours of the official party start time to unload and set-up for your party. Upon arrival please have selected party space already clear, so hostesses may proceed with set-up as quickly as possible. Upon completion of services, hostesses will immediately begin to clean up and begin to exit the property. The clean up process is normally between 25-45 minutes depending on the package. 

What happens if my guests are late?

 

We know each invited guest is very special and it can be hard to start a party without one, but due to the nature of our business we must start and finish all scheduled parties on time.

You are allotted a certain amount of party service time. So, it is entirely your choice to either wait for your tardy guests or begin the party with those present. We strongly suggest starting the party at it's scheduled time and letting tardy guests join in the fun as they arrive. This is so that you don't risk running out of time to complete all services or activities with the guests present.

Upon availability a party may be extended the day of if necessary for an additional fee.

Every Additional Half Hour=$50

When will you send me the pictures taken at the party or PHOTO SHOOT?

 If a Mini Photo shoot is included in your party package, you will have access to all of the best images taken from the shoot within a week or so of your party date! 

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